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How to respond to an employee complaint in Florida

On Behalf of | Sep 18, 2022 | Employment Litigation

Florida is an at-will state, meaning an employer has the right to terminate an employee for almost any reason. Still, there are specific instances where you should proceed with caution. Terminating an employee can have legal consequences on a business if it’s done so illegally.

One of the most commonly investigated complaints is that of retaliation. If an employee has brought forth an issue and then faced termination, your company could find itself under investigation.

Don’t let emotion lead to retaliation

Your workplace likely follows strict policies and procedures to ensure safety, compliance, and a better environment. You count on each person to follow those guidelines, but sometimes an accident happens, or someone makes a mistake.

Emotions could run high when an employee files a complaint, has an accident at work or brings a lawsuit against the company. Your employee feels unfairly or wrongfully treated, and you could feel betrayed or taken advantage of.

Don’t let anyone’s emotions lead to problematic actions here. Retaliation is a serious concern and should be treated as such. Instead of having a reactionary approach to a complaint, accident, or suit, be practical.

Be solution focused

Your employee has a right to make a complaint or have a safe workplace environment. When your employee has an issue, keep things professional. Avoid discussing the matter with others at work and never make social media posts disparaging the employee.

If you have an employee complaint or issue, ensure that your actions stay within Florida laws protecting an employee from retaliatory practices. Failure to do so may lead to more significant legal consequences later.